SHIPPING INFORMATION

How long will it take to receive my order?

Once shipped, your order will arrive within 2 to 3 days for the United States, within 10 to 16 days for Canada, Australia, and the United Kingdom, other countries can take 15 to 25 days. You’ll receive an email confirmation once your order has been shipped. Feel free to email us to check your order status. We're happy to help.

Production Times

Our standard production time takes up to 3 business days. Our custom made products go through a few steps before they are packaged up and sent to you. Keep in mind that we need to crop the image, pair it with your design, send it to our production team, and then press the design onto the material. Please note this does not include the ship time.

So, once you place the order, taking in count the production time plus shipping time, the package will arrive to your door in 6 days.

How much is shipping?

For our US customers, we charge are temporarily offering FREE SHIPPING. The shipping cost for our international customers depends on the destination of the order. If you’d like to see how much international shipping will be to your destination, please add an item to your cart and enter a shipping address into our shipping calculator.

Typically, international shipping is $4.71. If there are any issues with delivery to your country, our Customer Service Team will contact you immediately.

What happens if I don't receive my package?

In the case your package is lost in transit by the shipping carrier we will send out a replacement package as soon as possible. In the case your package is marked as delivered by the shipping carrier, the customer should contact the shipping carrier. Tactical Group is not held accountable for stolen packages after delivery.

Can I change the destination country on my order?

After placing your order, you may not change your shipping from domestic to international and vice versa.

NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.